Contact Us
How Can We Help?
Whether you have questions about saunas, cold plunges, hot tubs, or hyperbaric chambers, our team is ready to assist. Owned and operated by Home Health Haven.
Choose Your Preferred Channel
Live Chat
Available weekdays during business hours
Frequently Asked Questions
How long will it take for my order to arrive?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Total delivery time is approximately 6 to 11 business days from the date you place your order. You will receive tracking information once your order ships.
Do you offer free shipping on cold plunges and hot tubs?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx depending on destination and package size, and every shipment includes tracking. Please refer to our Shipping Policy for full details.
What is your return policy for large wellness equipment?
We stand behind our products and offer returns within our designated return window. Items must be in their original condition and packaging. Please contact our support team to initiate a return and receive specific instructions for your item.
Can I exchange my cold plunge for a different model?
We handle exchanges on a case-by-case basis to ensure you get the right fit for your space and wellness goals. Reach out to our team via email or phone and we will walk you through the exchange process, including any shipping considerations for larger units.
What should I consider when choosing between a cold plunge and a hot tub?
Cold plunges and hot tubs serve different wellness routines and space requirements. Consider your available space, electrical setup, and how you plan to incorporate each into your daily routine. Our team is happy to discuss specifications and help you determine the best option for your home.
Do hyperbaric chambers require special installation or setup?
Each hyperbaric chamber model comes with detailed setup instructions and specifications regarding room size, ventilation, and power requirements. We recommend reviewing the product page for your specific unit, and our team can answer any questions about space planning and setup before you purchase.
Do you charge sales tax on orders?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Responsive Support
Every inquiry receives a thoughtful, personalized response within one business day from our dedicated team.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step of checkout.
Built To Last
We carry saunas, cold plunges, hot tubs, and hyperbaric chambers designed for long-term durability and daily use.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every shipment we send.
